Little Crystal Company Policies/FAQs
Little Crystal Company does not accept returns at this time. Please review item photos and consider carefully before making a purchase.
Feel free to contact us to request additional images or short videos. All of the photographs are unfiltered to give you the clearest impression of what you will receive when you order.
You can always contact us with questions at info@littlecrystalcompany.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please note that a change of mind or “buyer’s remorse” is not a consideration when bringing an issue to our attention.
You can always contact us with questions about damages at Info@littlecrystalcompany.com.
ExchangesLittle Crystal Company does not accept exchanges. Because no two crystals are exactly alike it is not possible to make “even exchanges”. Please remember to review item photos and consider carefully before making a purchase.
Refunds
Sometimes the website can miscalculate shipping, if there is an overpayment it will be refunded at our discretion. It will be automatically returned to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.